We Listen to What Customers Say

WiseWindow summarizes what consumers are saying in real time, eliminating delays associated with traditional market research and business intelligence. Consumers tell us what they’re thinking moment by moment, posting nearly a billion comments per day on Facebook, Twitter, Q&A forums, blogs, and message boards.

To understand what they want, we collect, analyze, and categorize this unstructured knowledge into a mass opinion business intelligence database.

WiseWindow reads all the comments from thousands of industry-specific and related sites. It clusters the comments and sorts them into topical dimensions, creating a picture that reflects what consumers are saying about each industry and the companies, brands, and products within it. The result is a historical database updated in real-time to reflect the latest consumer sentiment.